Frequently Asked Questions

Ordering from irmotorbargh is straightforward. Simply browse our categories, like 'موتور برق', 'جدید', or 'موتور برق اینورتری'. Click on the product you're interested in, select any options if available, and then click the 'Add to Cart' button. Once you've finished shopping, head to your cart, review your items, and proceed to checkout. You'll be guided through entering your shipping and payment details.

We ship across the United Kingdom, with a focus on London. We aim to process and dispatch orders within 1-2 business days. Delivery times typically range from 3-5 business days depending on your location. You'll receive a tracking number once your order has shipped so you can follow its journey.

We want you to be happy with your purchase. If you need to return an item, please contact us within 14 days of receiving your order. The item must be in its original, unused condition and in its original packaging. We'll provide you with instructions on how to return the product. Once we receive and inspect the returned item, we'll process your refund. Please note that return shipping costs are generally the responsibility of the customer, unless the item is faulty.

We accept a variety of payment methods to make your shopping experience convenient. You can pay using major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure payment through PayPal.

We carefully select the generators and other products we offer. We work with trusted manufacturers and suppliers. For our 'موتور برق اینورتری' range, for instance, we focus on models known for their reliability and efficient power output. Each product listing includes detailed specifications to help you make an informed decision.

No, you don't necessarily need an account to place an order. You can check out as a guest. However, creating an account allows you to track your order history, save your shipping information for faster checkout, and potentially receive exclusive offers in the future.

If you've forgotten your password, simply click on the 'Login' or 'My Account' link on our website. You'll find a 'Forgot Password?' option. Enter the email address associated with your account, and we'll send you a link to reset your password.

We process orders quickly. If you need to change or cancel an order, please contact us as soon as possible after placing it. We'll do our best to accommodate your request, but if the order has already been dispatched, we won't be able to make changes. In that case, you can follow our returns process once you receive the item.

The 'تست' category is where we might list items that are part of product testing or demonstration. These items may have been used for a short period for testing purposes and are offered at a reduced price. Each listing in this category will clearly state the condition of the product.